
Last updated: November 3, 2026
Privacy Policy
Your privacy is important to us. This Privacy Policy explains how ExpertEdge collects, uses, and protects your information when you use our platform. The data controller is Packt Publishing Limited, trading as ExpertEdge.
1. Information We Collect
1.1 Personal Information
When you create an account or use our services, we may collect:
- Name, email address, and contact information
- Profile information including bio, social media links, and professional details
- Payment details you give us so we can pay your revenue share
- Profile pictures, and the course and book content you upload
1.2 Usage Information
- Activity on your courses and books
- Uploads of videos, book files and covers
- Device information and browser type
- IP address and location data
2. How We Use Your Information
We use your information to:
- Provide and maintain our creator platform
- Pay your revenue share and manage your account
- Send important updates about your submissions and account
- Improve our services and develop new features
- Ensure platform security and prevent fraud
- Comply with legal obligations
3. Information Sharing and Disclosure
3.1 We Do Not Sell Your Data
ExpertEdge does not sell, rent, or trade your personal information to third parties.
3.2 Limited Sharing
We may share your information only in these circumstances:
- Service Providers: Trusted partners who help us operate our platform (hosting, email delivery and payment providers)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In the event of a merger or acquisition (with notice)
- Your Consent: When you explicitly authorize sharing
4. Data Security
We implement industry-standard security measures to protect your information:
- Encryption in transit and at rest
- Secure authentication and access controls
- Regular security audits and updates
- Limited access to personal data on a need-to-know basis
- Secure cloud infrastructure through Supabase and Vercel
5. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Portability: Export your course data
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at support@expertedge.org
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Maintain your login session
- Remember your preferences
- Analyze platform usage and performance
- Provide personalized experiences
Sign-in and preference cookies are needed for the portal to work and are always set.
Analytics (Google Analytics)
With your consent, we use Google Analytics, provided by Google, to understand how the portal is used: which pages are visited, the type of device and browser, and approximate location (country or city). We send page addresses without search terms or other details, and we do not send your name, email address or account number; we record only whether a visitor is a creator or a member of the ExpertEdge team. Analytics cookies (named _ga and _ga_…) last up to two years.
If you decline, no analytics cookies are set. Google may still receive anonymous signals that a page was viewed, without cookies or anything that identifies you, which helps us estimate overall use. Advertising features and Google signals are switched off.
You can change your choice at any time with “Cookies” at the bottom of every page, or by clearing cookies in your browser.
7. Third-Party Services
Our platform integrates with third-party services:
- Supabase: Database and authentication services
- Vercel: Hosting and deployment platform
- Resend: Transactional email delivery
These services have their own privacy policies. We recommend reviewing them to understand how they handle your data.
8. Data Retention
We retain your information for as long as:
- Your account is active
- Needed to provide our services
- Required by law or for legitimate business purposes
- You request deletion (subject to legal requirements)
9. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
10. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
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